ContactUs
Have a question about an item or need assistance? Reach out through our marketplace platforms or contact us directly.
Contact Through Our Marketplaces
The fastest way to get a response about a specific item is through our marketplace listings.
- Comment on any listing to ask questions
- Send offers and negotiate prices
- Ask questions on any listing
- Send offers directly to us
Direct Contact
For general inquiries not related to a specific listing, reach out directly.
Contact Information
support@darlingthings.shop
Contact Hours
Frequently Asked Questions
How quickly will I receive a response?
We typically respond to marketplace messages within 24 hours. Email inquiries may take 1-2 business days.
Can I request more photos of an item?
Absolutely! Comment on the listing or send us a message through the marketplace app and we'll be happy to provide additional photos.
Do you accept custom orders or sourcing requests?
We occasionally take requests for specific vintage or antique items. Send us an email with details of what you're looking for and we'll let you know if we can help.
What if I have an issue with my order?
For order issues, please contact us through the marketplace where you made your purchase. Both Poshmark and Mercari have built-in dispute resolution processes for buyer protection.